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Speaking · Task 63 min read

Task 6. Dealing With a Difficult Situation

An awkward scenario with two ways out. You pick one and explain it with tact.

Prep
60 s
Response
60 s
Format
Voice recording

Task objective

You face a tricky social situation with two possible actions. You choose one, explain your decision and deliver the message diplomatically (often leaving or giving a message).

How to complete the task

  1. 1

    In prep, understand the dilemma and who you're addressing.

  2. 2

    Choose one of the two options and be clear on your reason.

  3. 3

    Explain your decision with tact, acknowledging the other person's point.

  4. 4

    Propose a concrete solution or next step.

Tips & tricks

Use diplomatic language: 'I understand, but…', 'Would it be possible to…'.

Use the 60 s prep to order your logic.

Keep a respectful tone even while defending your stance.

Be clear about which option you chose; leave no ambiguity.

How it's scored

Your recording is assessed on four equally weighted dimensions, and the result is reported on the CLB 1–12 scale. Isolated mistakes aren't deducted: what counts is the overall impression of your full response.

Content & Coherence

They look at how many ideas you give, how good they are, how you organize them and whether you back them up with examples or details. Two well-developed, connected ideas score higher than five loose ideas rattled off in a hurry. A clear order (opening → development → close) makes your answer feel complete.

Vocabulary

They assess the range of words and phrases, whether you use them naturally, and whether they're precise for the context. Repeating the same word or falling back on vague terms ('thing', 'good', 'nice') lowers your score; synonyms, natural collocations and topic-specific vocabulary raise it. It's not about rare words — it's about the exact word.

Listenability

This measures how much effort it takes the listener to understand you: rhythm, pronunciation and intonation; pauses, fillers and self-corrections; plus grammar and variety of sentence structures. You don't need a native accent — you need clarity and a steady flow. Mixing short and long sentences sounds far better than a monotone rhythm.

Task Fulfillment

They check four things: relevance (you answer what's asked), completeness (you cover everything requested), tone (the register fits the person you're addressing) and length (you use the time without trailing off or getting cut short). Here that means choosing one of the two actions and delivering it in a tone that suits the listener.

Most lost points don't come from your English — they come from not fulfilling the task: answering something else, falling short, or using a tone that doesn't fit. Before you record, repeat to yourself exactly what's being asked.

Ready to try it?

Practice this task with a real question.

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